FAQs (to be expanded soon)


Q: IE12x not recognised by IEEE's PDF eXpress system, what do I do?
A: We are experiencing an administrative delay in making PDF eXpress active (step 5 in the submission procedure).  PDF eXpress is an IEEE product and not under the control of ourselves or IEEE CPS.
If PDF eXpress is not active when you submit your paper, then please skip this step and go ahead and submit your papers.  All papers will be checked and verified by IEEE CPS who will notify you if any problems are found with your paper.

Q: Can I pay with credit card?
A: Yes, you can pay using VISA and Master Card. You should request the link for the online payment when submitting your registration form.

Q: I registered in the conference and I later on I may like to register in  a workshop, can I add workshop registration and still enjoy the discount of joint conference/workshop registration?

A: Authors can register simultaneously or separately in conference and workshops. If you have already register for the conference, when registering for the workshop the discount will be applied (please include a note about this on your email to Aurora Castillo, who is processing the registations).  Registration in one workshop gives you access to all workshops.

Q: I would like to book additional nights in Hotel Camino Real. What do I do?
A: Please email Ms. Aurora Carrillo info at etnia-tours.com with your request.



Q: How can I get from the airport to the hotel
A1: We will be providing transportation from the airport to Hotel Camino Real on Monday 25 and Tuesday 26 of June, at 

12.00 hrs
19.00 hrs

A2: From the Leon-Bajio Airport you can easily catch a Taxi. The Taxi FAres from the airport to Camino Real Guanajuato should be around MXN 400 Mexican pesos. 
Additionally, there are several companies such as Europcar, AVis, Thrifty, Budget, Hertz, where you can rent a car.


Q: What Is the mains voltage in Mexico?
A: We use the same electrical plugs & sockets as in the USA.  The voltage for Mexico and the U.S. is the same (110-120 Volts)